ClaimSafer™ Privacy Policy

Last Updated: 26 May 2026

This Privacy Policy explains how ClaimSafer™ collects, uses, and protects personal data when you use the ClaimSafer website and digital services.

ClaimSafer™ is operated by:

Profortis
Zuiddijk 1
5705CS Helmond
The Netherlands

Chamber of Commerce number: 68863659
VAT number: NL002259236B89

Email: robert@claimsafer.com

Profortis is the data controller for the personal data described in this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to the ClaimSafer website, ingredient analysis tools, checkout flow, dossier access pages, and related communications.

ClaimSafer is intended for professional and business users. It is not intended for children or for personal consumer health advice.

2. Personal Data We Collect

We may collect the following categories of personal data:

2.1 Information you provide

Email address and contact details
Billing or payment-related information required for checkout
Ingredient searches, country selections, dosage inputs, and analysis requests
Messages, support requests, or other communications you send to us

2.2 Information collected automatically

When you use the Service, we may collect technical and usage information such as:

IP address
Browser type and device information
Pages visited and actions taken on the website
Date and time of access
Error logs and performance information

2.3 Payment information

Payments may be processed by third-party payment providers such as Stripe. We do not store full payment card details on our own servers.

3. How We Use Personal Data

We use personal data for the following purposes:

To provide access to ClaimSafer tools and digital dossiers
To process payments and manage access after purchase
To generate and store analysis results requested by the user
To respond to questions, support requests, or other communications
To monitor, secure, debug, and improve the Service
To comply with legal, tax, accounting, and administrative obligations
To prevent misuse, fraud, or unauthorized access

4. Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data on one or more of the following legal bases:

Performance of a contract: to provide the Service or paid digital access requested by you
Legitimate interests: to secure, maintain, improve, and understand use of the Service
Legal obligation: to comply with tax, accounting, legal, or regulatory requirements
Consent: where consent is required, for example for certain non-essential cookies or marketing communications

5. Cookies and Analytics

We may use cookies and similar technologies to operate and improve the Service.

These may include:

Essential cookies required for security, checkout, and website functionality
Preference cookies that remember user settings
Analytics or session-replay tools that help us understand how users interact with the website

We may use third-party tools such as Mouseflow or similar analytics services to understand website usage and improve the user experience. These tools may collect technical and usage information, such as pages visited, clicks, scrolling behavior, browser information, device information, and IP-related information.

Where required by law, non-essential analytics or tracking technologies will only be used with appropriate consent.

6. Sharing of Personal Data

We do not sell personal data.

We may share personal data only where necessary with:

Payment processors, such as Stripe
Hosting and infrastructure providers
Analytics and website improvement providers
Professional advisers, such as accountants or legal advisers
Public authorities, courts, or regulators where legally required

Service providers may process personal data only for the purposes for which they are engaged.

7. International Transfers

Some service providers may process personal data outside the European Economic Area.

Where this happens, we will rely on appropriate safeguards where required, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

8. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

In general:

Analysis and usage data may be retained while needed to provide the Service, improve the product, or maintain access records
Payment, invoice, and accounting records may be retained for the period required by applicable tax and accounting laws
Support communications may be retained for as long as necessary to handle the request and maintain business records
Technical logs may be retained for security, debugging, and operational purposes

When personal data is no longer needed, we will delete it or anonymize it where reasonably possible.

9. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

However, no online service can be guaranteed to be completely secure. Users are responsible for keeping any login credentials, access links, or account information confidential.

10. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal data, including the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your personal data
Restrict or object to processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with a supervisory authority

In the Netherlands, the relevant supervisory authority is the Autoriteit Persoonsgegevens.

To exercise your rights, contact us at:

robert@claimsafer.com

We may need to verify your identity before responding to a request.

11. Marketing Communications

If we send marketing communications, you may opt out at any time by using the unsubscribe link or contacting us directly.

Service-related messages, such as payment confirmations, access information, security notices, or important updates, may still be sent where necessary.

12. Children

The Service is not intended for children under 16. We do not knowingly collect personal data from children.

If you believe that a child has provided personal data to us, please contact us so we can take appropriate action.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

14. Contact

For questions about this Privacy Policy or the processing of personal data, contact:

Profortis
Zuiddijk 1
5705CS Helmond
The Netherlands

Email: robert@claimsafer.com